Frequently Asked Questions
* Why is detailing necessary?
Your car accumulates numerous contaminants that can harm the finish. Pollutants, mud, salt, dirt, sand, bugs, tar, rain, sun, etc. are extremely harmful to the paint. Detailing leaves microscopic layers of fine wax particles that provide a deep shine and form a clear chemical bond that protects the paint and its original clear coat. Detailing promotes longevity to the paint and helps retain the value of the vehicle. Professional detailing is not just a luxury - it is an investment that has become a necessity!
* Why not just take it to the car wash?
Automatic car washes remove loose contaminants, dirt and grime but are unsafe for your car's paint. They use harsh chemicals that strip the wax and protection from your car, and the brushes can damage your car's paint by causing scratches called "car wash marks" or “swirls.”
* How often should I have my car detailed?
We recommend having your car detailed every 4 months to maximize protection.
* How often should I wash my car?
Washing your car monthly is the minimum recommended frequency. We recommend washing weekly or bi-weekly. We are more than happy to offer hand washing and monthly maintenance programs to make it easier for you to keep up with your car’s proper care.
*What is a "clay bar" or the "clay process"?
Clay barring is a process used to remove paint contaminants on the paint such as bugs, tar, road grime, fallout, tree sap, some paint over-spray, and other contaminants that washing cannot remove. The clay process actually cleans below the paint surface to remove the contaminants that grip the paint. Does your car need the clay bar process before a detail? YES. Claying is one of the most important steps in cleaning the paint, and actually cleans the paint better than a wash alone.
**Important note: 'CLAYBAR' is not designed to remove oxidation as some discount detailer`s would have you believe. Dead, oxidized paint should always be removed thoroughly with a compound, then the paint is polished, waxed, and sealed. A simple 'clay & wax' can ONLY be done if your vehicle's paint is in very good condition to begin with.
UV radiation is universal, unrelenting, and can never be totally eliminated. Not only does it burn human skin, it burns the exterior "skin" of motor vehicles, aircraft, boats, and trailers. This process is called "oxidation". Every surface is fair game. Paint, plastic, rubber, and vinyl, just to name a few.
Paint turns dull, then chalky. Rubber seals and bumpers turn white, dry out, and become hard as a rock. Vinyl trim will also turn white and eventually crack. Hard plastic (air dams, side mirrors, trim) react similarly to paint.
* What is the difference between polishing and waxing?
Polishing your car brings out the depth, gloss and shine for that "wet look" that most car enthusiasts crave. However, polishing adds no protection to your vehicle and in fact usually strips off any previous coat of wax or sealant on the paint. For this reason, it is absolutely essential that the car is waxed or synthetically sealed after polishing to "lock in" the polish and protect your car, yielding long-lasting protection and shine.
* Why do I need a wax or sealant on my car?
Waxes and sealants are the only way to protect your vehicle's finish. Rain, acid rain, snow, sunlight, bugs, tar, road grime, pollen, and bird droppings can all eat through your paint. Keeping your car well-protected will reduce the chances of these elements harming your car, while providing a glossy finish and shine. Having your car waxed or sealed is no less important than changing your oil.
* My car is brand new. Do I really need it detailed?
Absolutely! New cars have usually been sitting on the lot or have been in transit for months before you drive away with them. New car dealerships rarely carry out full details on new vehicles, so there is a plethora of contaminants in your car's paint. Having your new car detailed will start you off on the right foot and ensure there is a proper layer of wax or sealant on the paint. Ask about our new vehicle protection package!
* My car is leased. Should I have it detailed?
Definitely, the better your car's appearance and condition, the better trade value you will get on your car, and the less they will charge you for reconditioning the car.
* What type of products do you use on boats and rv`s?
Boats and rv`s are a gelcoat surface which is much harder than clearcoat found on auto`s. For that reason the products we use on boats and rv`s are speacialy formulated for gelcoat. We do not use automotive products on your boat or rv.
*What brand product do you use?
We use only professional products on your car, boat or rv. We Do Not use the same cheap store bought products you can go down to Walmart and buy yourself. Over the last nearly 20 years I have tested just about everything. A few of the more common brands we use but not limited too are Four Star, Pinnacle, 303, Collinite, Aqua Buff, PBW and Black Fire.
* What if it rains on my appointment day?
We can reschedule you.